GAP one

GAP one, our bespoke managed service for major accounts, was created in 2003 to drive efficiency throughout our own and our customers’ businesses.

At GAP our customer portfolio varies greatly, from local roofing, landscaping and shopfitting companies to national construction and civil contractors working on the biggest projects within the UK. We strive to make life easy for all our customers nationwide and our dedicated GAP one staff, not only based at Head Office but all over the UK, offer an extra helping hand.

GAP one offers our larger accounts tailor-made services suited to their needs. With one single point of contact, available around the clock, that takes care of every aspect of a customer’s request; reducing the need for customers to contact numerous suppliers and giving an immediate response to all hire requests.

From offering specialist advice on our products and services, to processing hire requests, exchanges and working in close partnership with suppliers to take care of ‘rehire’ as well – you can rest assured you’ll be looked after by GAP one.

The dedicated administration team also offer live hire reports, bespoke invoicing and report writing, guaranteeing continual information and communication is provided to customers to manage costs and control of damages and losses.

GAP stands out from its competitors by having a clear understanding of, and passion for, helping our customers achieve their goals. We always put the needs of our customers at the forefront of the business and GAP one embodies this.

We pride ourselves on getting it right the first time, this is done by upskilling the GAP one team through regular training and cross-checking orders prior to invoicing to ensure there are no issues.

By working closely with our customers and suppliers every day, the GAP one team makes it easier, faster and safer for customers to get the job done. Simply call, email or use our online ordering facility to specify your requests and GAP one will organise everything. Offering a total hire solution, our GAP one team removes the hassle around your procurement process, delivering a single streamlined process that saves you time and money.