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Backstage Support, Front-Stage Success: Heartland Festival & GAP
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Background
Heartland Festival is a vibrant, family-friendly music festival held in Pitlochry.
It brings together music lovers of all ages for a unique celebration of community and culture in the Scottish Highlands.
As the festival continues to grow, organisers need a more efficient and dependable supply chain to support the increasing demands of attendees and vendors. Their goal was to ensure a seamless and professional event experience.
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The Challenge
Before partnering with GAP Hire Solutions, Heartland Festival faced significant challenges:
- Unreliable and unorganised supply chain
- Increased workload
- Higher operational costs
- Delivery issues that impacted attendee experience and overall festival success
These issues created unnecessary stress and jeopardised the seamless execution of the event.
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The Solution
Heartland Festival turned to GAP for a reliable, focused and organised event solution. Choosing GAP for their reputation in reliability and seamless execution, Heartland Festival worked with GAP Event Services who provided equipment and plant hire services, including full janitorial support for festival toilets, a critical element in shaping the overall event attendee experience. GAP ensured toilets were cleaned, maintained, and fully operational throughout the two-day event.
Equipment provided included:
- 95 Toilets, including accessible units and four-bay urinals
- 200 Crowd Control Barriers
- 42 Front of Stage Barriers
- 30 Anti-Climb Fence Panels
- 5 X-ECO LED Towerlights
This combination of infrastructure and on-the-ground support helped deliver a safe, clean, and well-organised environment for attendees and staff alike.
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The Result
With GAP’s support, Heartland Festival saw measurable improvement:
- Time saved across multiple planning stages
- Enhanced delivery of festival operations
- Reduced stress for the organising team
- Highly praised toilet cleanliness and maintenance
As a result of GAP’s comprehensive janitorial support and dependable logistics, the Heartland team could focus their time and energy on delivering a standout festival experience.
Heartland Festival commented, “We cannot thank GAP Hire Solutions enough for their tremendous support in providing us with the toilets for the festival. One of the things which can make or break someone's opinion of a festival is the state of the toilets and we have generally received lots of praise in posts for both 2024 and 2025 about the cleanliness and ongoing maintenance through the two days.”
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Conclusion
Heartland’ Festival’s partnership with GAP Hire Solutions transformed their event logistics, delivering reliable equipment, full janitorial support, and peace of mind. By removing stress and inefficiencies, GAP enabled the event organisers to focus on what truly matters – creating a memorable, high-quality event experience. The success of the 2025 event stands as a testament to what can be achieved with the right support behind the scenes.