Travis Perkins is one of the UK’s leading suppliers to the building and construction industry, with a strong focus on service, reliability and strong partnerships. They have worked closely with GAP for over 15 years.
Travis Perkins needed a dependable hire partner who could deliver:
When asked why Travis Perkins continues to work with GAP, Charlie Stratton, Hire Operations Manager, South West & Wales, at Travis Perkins shared, “Trust, relationship and service. Those would be the three things.”
GAP’s long-standing Account Managers, Representatives and Depot Managers have built consistent and meaningful partnerships with the Travis Perkins team, this ensures GAP delivers a people-first experience on every job.
From placing a call to delivery on-site, GAP ensures a fast, efficient and dependable service. When issues arise, they are addressed quickly through relevant escalation channels. Charlie commented, “No matter who we are speaking to at GAP, they care about what we want, and they just want to get it right.”
Travis Perkins works closely with various teams at GAP, including Regional Operations Directors, the Major Account team, and local Depot Managers. This ensures collaboration across the board is seamless with a structured support network.
With a diverse range of equipment required, Travis Perkins frequently hires from GAP’s Plant, Tools, Survey and Lifting divisions, noting the ongoing investment in new equipment.
The GAP team regularly visits Travis Perkins branches, spending time with local staff to understand their specific needs, offer tailored solutions and resolve any issues collaboratively.
The partnership between GAP and Travis Perkins exemplifies how trust, strong relationships and excellent service can drive long-term value. GAP’s commitment to doing things right, and making it right when needed, makes them an essential partner to Travis Perkins.
For over 15 years, GAP Hire Solutions and Travis Perkins have built a trusted partnership, combining people-led service, shared values, and local innovation to deliver exceptional hire solutions across the UK construction industry.
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