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Empowering Durham County Council with Sustainable Power Solutions: Instagrid Rollout by GAP
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Customer Goals:
- Access to high-quality, dependable equipment
- Integration of innovative, environmentally friendly technology
- Improved efficiency and cost-effectiveness in project delivery
The introduction of Instagrid, an innovative clean-energy alternative to traditional generators, helps DCC make strides towards their environmental goals. While initial demand exceeded supply, GAP effectively managed expectations and delivered strong results in both service and product availability.
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Challenges
Following the Innovation Day, demand for the Instagrid units exceeded supply, as the product was not yet fully incorporated into the hire fleet. GAP quickly addressed the challenge by coordinating internal logistics, prioritising requests and expanding the Instagrid fleet to accommodate growing interest without compromising service delivery.
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Results and Benefits
Durham County Council benefitted from:
- Prompt equipment delivery
- Access to well-maintained, innovative tools
- Consistently responsive and reliable customer service
The seamless integration of Instagrid significantly reduced reliance on fossil-fuel-powered generators, lowering emissions on-site and supporting DCC’s broader environmental objectives.
Leigh Richards, Highways Operative, at Durham County Council commented that GAP “More than met our expectations, the team were incredibly well-organised and very reliable.”
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Conclusion
GAP’s strong relationship with Durham County Council continues to grow through shared values of innovation, reliability and sustainability. The successful introduction of the Instagrid is a testament to GAP’s commitment to meeting the future needs of local authorities through innovation and service excellence. As DCC progresses with its environmental objectives, GAP is ready to support with scalable forward-thinking solutions.